Voice control doesn't seem to be working. What do I do?
First, check your background noise level. If other people are talking while you are issuing a voice command, it's quite possible that PIVOT won't hear you properly.
Assuming that's not the problem, the next issue to think about is the quality of your voice registration itself. Before your first class, you must register your voice with PIVOT Yoga. But it's possible to have a bad registration session, which results in poor recognition, and even in some unusual cases it can result in the app getting confused about what command you meant.
The good news is, you can easily re-record any particular command that PIVOT doesn't seem to be understanding well. Simply head in the app to the Account section, then choose Settings, then Voice Setup. Pick the command that's giving you trouble, and re-record it.